As the responsible body, we take all legally required measures to protect your personal data.
If you have any questions about this data protection declaration, please contact our management.
WEISSENHAUS Betriebsgesellschaft mbH
Phone: +49 (0) 4382 9262 0
Our data protection officer will also be happy to provide you with further information.
Accxess IT-Systems GmbH
City field 2
Phone: +49 (0) 4621 9949 00
The following data protection declarations inform users about the type, scope and purpose of the collection and use of personal data by WEISSENHAUS Betriebsgesellschaft as the responsible provider.
DEALING WITH PERSONAL DATA
Personal data is information with the help of which a person can be identified, i.e. information that can be traced back to a person. This includes the name, e-mail address or telephone number. But also data about preferences, hobbies, memberships or which websites were viewed by someone count as personal data. Personal data is only collected, processed and passed on to us if this is permitted by law (subject to permission) or if the user consents to the collection of such data.
DATA PROTECTION WHEN VISITING OUR WEBSITE
1. processing of data
In general, our website can be used without having to leave any personal data. The accesses made and each retrieval of a file stored on the website are, however, logged and stored. The storage serves internal system-related and statistical purposes. Logged: Name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider. However, no personal data is transmitted by the user, since the IP addresses of the visitors are only recorded in abbreviated (anonymised) form.
We use the protocol data only for statistical evaluations for the purpose of operation, security and optimisation of the offer. However, we reserve the right to subsequently check the log data if there is a justified suspicion of illegal use on the basis of concrete indications.
For the implementation of hotel bookings via our website, we work with an Internet booking engine of the
ORACLE Deutschland B.V. & Co. KG 41460 Neuss Deutschland . The transmission of your data is encrypted. For the implementation of online bookings in our gastronomic areas we work with the
Bookatable GmbH & Co.KG
dyke road 48-50
If you apply via our Internet presence, your data will be collected on the platform of our service provider hotelcareer and transmitted to us. hotelcareer is an offer by
Kaiserswerther road 282
40474 Düsseldorf, Germany
The transmission of your data is encrypted.
When you visit our websites, we store information on your computer in the form of cookies. For the transmission of certain cookies, we obtain your consent in advance. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer by your browser. Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your terminal until you delete them. These cookies enable us to recognize your browser during your next visit. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, accept cookies for certain cases or generally exclude them and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
5. Google Analytics
6. Google Dynamic Remarketing
Our websites use the functions of Google Analytics Remarketing in combination with the functions of Google AdWords and Google DoubleClick, which work on all devices. The provider of these solutions is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
This function makes it possible to connect the advertising target groups generated with Google Analytics Remarketing with the functions of Google AdWords and Google DoubleClick, which work on all devices. This makes it possible to display interest-based customized advertising messages, depending on your prior usage and browsing patterns on a device (e.g. cell phone) in a manner tailored to you as well as on any of your devices (e.g. tablet or PC).
If you have given us pertinent consent, Google will connect your web and app browser progressions with your Google account for this purpose. As a result, it is possible to display the same personalized advertising messages on every device you log into with your Google account.
To support this function, Google Analytics records Google authenticated IDs of users that are temporarily connected with our Google Analytics data to define and compile the target groups for the ads to be displayed on all devices.
You have the option to permanently object to remarketing / targeting across all devices by deactivating personalized advertising in your Google account. To do this, please follow this link: https://www.google.com/settings/ads/onweb/.
The consolidation of the recorded data in your Google account shall occur exclusively based on your consent, which you may give to Google and also revoke there (Art. 6 Sect. 1 lit. a GDPR). Data recording processes that are not consolidated in your Google account (for instance because you do not have a Google account or have objected to the consolidation of data), the recording of data is based on Art. 6 Sect. 1 lit. f GDPR. The legitimate interest arises from the fact that the operator of the website has a legitimate interest in the anonymized analysis of website visitor for advertising purposes.
For further information and the pertinent data protection regulations, please consult the Data Privacy Policies of Google at: https://policies.google.com/technologies/ads?hl=en.
7. establishing contact
When contacting us (for example via contact form or e-mail), the user's details are stored for the purpose of processing the enquiry and in the event that follow-up questions arise. Your data will be deleted immediately after answering, as long as there are no legal storage obligations. The data will not be used for any other purpose or passed on to third parties.
If you would like to subscribe to our newsletter, you will need to enter the e-mail address to which the newsletter is to be sent. Online, we use the so-called double opt-in procedure for sending newsletters. With the registration to our newsletter your IP address, as well as date and time of the registration are stored. This storage serves solely as proof in the event that a third party misuses an e-mail address and registers for receiving the newsletter without the knowledge of the authorised party. We use this data for the administration of the newsletter dispatch. By subscribing to the newsletter, you consent to the use of this data. Your data will not be used for any other purpose, in particular it will not be passed on to third parties. Of course you have the possibility to unsubscribe from the newsletter at any time and to revoke your consent for the future. To do this, please click on the corresponding button in the newsletter or send an e-mail to email@example.com.
The shipping service provider can use the recipient's data in pseudonymous form, i.e. without allocation to a user, to optimise or improve its own services, e.g. for technical optimisation.
However, the shipping service provider does not use the data of our newsletter recipients to write to them itself or to pass the data on to third parties.
Our newsletters contain so-called tracking pixels. A pixel-code is a miniature graphic that is embedded in e-mails that are sent in HTML format to enable log file recording and analysis. This allows a statistical evaluation of the success or failure of online marketing campaigns. The embedded pixel-code allows us to determine if and when an email was opened by an individual and which links in the email were accessed by that individual.
Such personal data collected via the pixel-code contained in the newsletters are stored and evaluated by the person responsible for processing in order to optimise the newsletter dispatch and to adapt the content of future newsletters even better to the interests of the person concerned. This personal data will not be passed on to third parties. Affected persons are entitled at any time to revoke the relevant separate declaration of consent submitted via the double opt-in procedure. After a revocation these personal data will be deleted by the person responsible for the processing. A deregistration from the receipt of the newsletter we automatically interpret as a revocation.
9. use of own contact data
The use of published postal addresses, telephone or fax numbers and email addresses for marketing purposes is prohibited, offenders sending unwanted spam messages will be punished.
11. integration of third party services
It may happen that contents of third parties, such as videos from YouTube, map material from Google Maps, RSS feeds or graphics from other websites are integrated within this online offer. This always presupposes that the providers of this content (hereinafter referred to as "third-party providers") perceive the IP address of the user. Without the IP address, they would not be able to send the content to the browser of the respective user. The IP address is therefore required for the presentation of this content. We make every effort to use only those contents whose respective providers only use the IP address to deliver the contents. However, we have no influence on whether the third party providers store the IP address for statistical purposes, for example. As far as this is known to us, we inform the users about it.